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Jack's Appliance Repair
Testimonials
For years working on HVAC and appliance repair field, we are always
appreciated by our customers. The trust of our customers on us is the
significant incentive for us to continue working to serve customers. We
do really want to say "thank you so much" for your ideas even negative
ones. We always improve my business behavior towards to serve you
better. Please feel free to email us your feedback about how we
performed the work for you and we will be glad to post it on our
testimonials page. You can call us at the telephone number above or
Email
services@jackappliancerepair.com Followings
are some customer's ideas:
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Hello Jack, I am not the manager nor chef of the China Buffet
in S Raleigh where you worked a few days ago. I am just a
janitress who works at the restaurant. I appreciate you so much
to work hard, helping us to fix our commercial water heater. We
had had so much difficulty without water heater for days. No
doubt, you are the man.
Sincerely,
Ms. Matindale |
Thank
you for your help on my Air Conditioning System in Chapel Hill, NC
To
tell the truth, my AC has had problem since the first start this
year. I do not how to have some one to help, another reason is my
finance problem. I found your phone in a very old phone book in my
house. You did not care about late night time and came to my home to
fix my AC system with a fair price. I know that R-22 refrigerant now
is very expensive and your price is really unbeatable. I would like
to appreciate you. I hope that your air conditioning repair
chapel hill nc would be on you. Your reputation and your work will
be known more.
Thank you very much,
Anne Kepplinger (Chapel Hill, NC 27516) |
JACK'S IS GOOD ON WATER HEATER INSTALLATION I HAVE KNOWN
Replacing the water heater is not something anyone cares to do even
I am an aviation technician. My water heat has small leak and I
called Mr. Jack for help. After discussion with Mr. Jack, we
decided to replace a new one, not delay in this problem. Quickly,
Jack and his worker to go and buy a new gas water heater and install
it for us just in one day. Jack is very professional, friendly, and
knowledgeable. Jack put a drip pan in case . We are VERY happy with
their service. They were fast, friendly, and professional. Jack is
excellent on water heater installation as I ve known. Thank you and
thank you so much Mr. Jack
Christ
Nov 2012
Chapel Hill, NC 27715
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Thank you, Thank you Mr. Jack come to my home a day in May
2012 to fix my Central Air. You spent hours and worked in the
attic regardless of very hot temperature there. I was not able
do any the help during you worked on very hot attic. You are the
hard working person I 've seen. This email cannot express enough
how we feel happy with your job done. You yourself brought fresh
air to my family after two extremely hot days. I will tell to my
friends search online to see you when needed_ Air Conditioning
Repair Raleigh Durham guy.
Many thanks to you again
Happy Thanksgiving 2012
Elizabeth (Chapel Hill, NC) |
Mr. Jack, Samsung Refrigerator guy !!
A friend of mine, who is excellent on refrigerator, said that my
fridge did not get cold enough due to bad heater; and he could
not fix it or replace a new heater. It so because, to Samsung
refrigerator, this is a very complex problem. I called Samsung
and a technician was sent to and he quoted ....$460 (!!!). Oh,
my Lord, $460 is just to replace a heater for a refrigerator. I
denied the service and paid $65 for the service call . After a week, I called Jack and he fixed it
excellently with a reasonable price. He rewired the system and, as a result, my
refrigerator have worked well for over a year so far. It is
clear that "Samsung Fridge man" as I often call him when
our appliance have problem. I definitely
recommend Mr. Jack to my friends and neighbors.
Wagner,
Raleigh, NC 27617
Jan 2012 |
Jack is the Man
I have a stackable Kenmore washer/dryer making noise too much
that I can't stand. I had seemed tortured by the noise of the
washer for a month while it's working. I called Sears and they
sent a guy to come for service. The guy said that the
transmission was bad and needed changing at a cost of $500
(!!!). I cannot handle such a big money like that. I denied the
service and paid $80 for the service call. Recommended by a
friend of mine, I called Jack for the service. Jack worked hard
with an attempt to figure out where the noise is coming out. I
am wholly satisfied with his service. As a result, no part needed changing, the washer is working very smoothly,
and even the
service fee is lower than the previous' service call. I am
really overjoyed than expected. I am willing to
recommend Jack to my neighbors and friends. Jack is the Man.
Mrs.
Barbara,
Holly
Springs, NC 27540
Aug 2011 |
Thank you so
much!!!
Thank you so much for the recent repair you made on my
refrigerator.
Your services are affordable and your work was very thorough and
conscientious! My refrigerator is Samsung side-by-side (Mod #
rs255basb), not cold enough, as you remember. I would
highly recommend your services to anyone needing appliance
repair. Your extra effort save me money on parts since you
worked so hard to determine that I didn't need the expensive
part - you solved the problem more quickly and with less money!
All is working beautifully.
Thank you!
Ms. Beth
Durham , NC 27703
Jul 2011 |
I am so happy with Jack's Appliance Repair
I made an appointment
with Jack to repair my 12 year old washing machine after
receiving an excellent recommendation from a reference he was
happy
to give me. As we live ‘in the woods’, I wasn’t sure if he would
find us easily, but he was here exactly when he said he would
be. When I’d described the
problem over the phone, Jack said he knew what it was and could
fix it.. and when I seemed a bit concerned, he said “What are
you worried about? I’m the
doctor, I’ll take care of it.” And he did, even helping me clean
the twelve years worth of dust/lint on the inside!! It’s a
relief to know who to call when we
might need appliance repair again. Jack was courteous,
efficient, punctual and very fair; I highly recommend him!
~ Susan Lindholm
Chapel Hill, NC 27516
May 20, 2011
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JACK
COULD RE-WIRE REFRIGERATOR, BY-PASS CIRCUIT BOARD AND WORKS WELL:
I am so glad to share with how I am happy about my refrigerator
fixed by Jack's. My GE refrigerator Mod # HSM25GFTBSA "consumed" 2
circuit boards less than a year. I mean that during warranty time,
my refrigerator did not get cool and I called GE two times for
repair. Both times they said that it was frosted and needs replacing
the Circuit Board. And they replaced the Circuit Board. And when the
time of warranty was expired around 2 months, my refrigerator had
the same problem as the previous. I called Jack's for a service.
Jack said that " I am not sure that the refrigerator will work well
for a long time if its circuit board is changed. After a while of
discussion, I agreed to re-wire the refrigerator system as Jack's
explanation and suggestion. He explained that now most of
refrigerators' system in new model are computerized. It means that
all functions are controlled by the Main Board, and this is
inconvenient; because any electric problem happens , a new main
board needs replacing; and, as you know, main board is so expensive.
Re-wire a refrigerator system is as you divide a vessel into several
watertight compartments. If one of the compartments has problem, it
is easy to fix and the ship is still OK, a whole ship doesn't sink.
Jack re-wired my refrigerator and my refrigerator has worked well
for over a year until now. Unbelievable!!!!
Todd Kennedy
Mar 2011
Durham, 27705
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VERY PLEASED
WITH JACK'S APPLIANCE REPAIR, WILL DEFINITELY CALL AGAIN!
I found Jack's website and was impressed with the content,
testimonials and information provided, so decided to give him a
call, and am so HAPPY that I did! In my contact email one evening,
I had described the problems I was having; and Jack showed up the
very next day with the parts on hand to repair both my dryer and my
20 year old Thermador cooktop! There was no initial visit/charge to
just look over the work and separate charge to come out and repair -
Jack had everything he needed on initial visit & everything was
repaired to perfect working order! Jack was very friendly,
knowledgeable, and confident as he went about his work - and prices
were very reasonable enough to make me feel as though I had made the
right decision by getting repairs vs new appliances. I will
definitely call Jack again when in need of repairs!
Diane
Raleigh, NC
http://raleighdeckbuilder.com/ |
I am so happy in tears with Jack's Appliance Repair
My ASKO T760 dryer
was not working with no power. I tried to find out what wrong
with it; and I quite failed although its structure is so simple
compared with regular dryer. It itself simple makes it become
more difficult to fix. I check out everything and every thing is
OK, not any wrong with it, and it still did not work. I called
two guys come to look it and they gave up with this expensive
strange dryer. I called Jack's after that, and he found the
fuses were broken, not working_ two fuses are located in a very
inconspicuous position. I called ASKO to order the fuses and
they said they do not have them. I searched on some website and
around $32.00 for each. Jack said "calm down, let me do....",
and 3 hours later he came back with 4 fuses with Amp/voltage
exact the same, at less than $10.00 (four). My lovely
dryer works again. I am really so overjoyed that in tears.
No doubt, Jack is
good guy I have seen.
Dec 2009
Michael.
Hillsborough St., Raleigh, NC
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Jack's Appliance
Repair gave me prompt service
I bought my Kenmore electric oven back in 2001. After
serving my household needs for 6 years my oven stopped working both
top burners and the oven. So I called Jack's Appliance Repair. When
I called them, after a few minutes on the phone with them, they
suggested that I check if the circuit breaker was open all the way.
Sure, my oven becomes working again after I reset the circuit
breaker as Jack's guide. Some companies would try to make more money
out of this situation, by sending a service tech to my house. But
Jack's Appliance Repair suggested the best solution for me, at the
least possible cost to me, and I appreciate that.
Jack's Appliance Repair service is great. Jack's
Appliance Repair estimated exactly what needed to be done without
try to sell me more then what I need. And they know what the owner
should do first.
Roger T.
Cary, NC |
Everything is great with
Jack's Appliance Repair
I had a Kenmore 70 Series and I had used it for several
years. Recently, it had worked improperly. It won't spin. I called
Jack's Appliance Repair. After knowing some more detail from me,
they suggested me get rid of it because its timer has broken. They
added " the timer is so expensive and it will not good for me to do
that", spending too much money on a too old machine(!). However, I
am so sorry to throw it away because It has served for my family for
years. I called another repairer, hoping that there is a better
solution, and I had to pay for travel fee for that. Now I am aware
of that Jack's Appliance Repair is not only experienced technician
in diagnosis but also a conscientious one in its business.
Pam M
Durham , NC 27707 |
I have used Jack's Appliance
Repair several items and I am very satisfied with the service.
I purchased house that came with very old appliances that
were giving me trouble. But the GE dishwasher and the Kenmore dryer
weren’t working well at all. Before I did remodeling I decided to
repair the old appliances instead of buying new ones. So I
called Jack's Appliance Repair to request a service. Jack is so
sweet and open. He offered me the choice of same day service or
another time that was convenient for me. And everything was done
just as they say they would. I will definitely be doing business
again with Jack's Appliance Repair.
William P.
Raleigh, NC 27609
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